Contact Customer Care
Need assistance with your StarNest™ order, tracking number, or 30-day money-back guarantee? Our dedicated support team is here to assist you.
Spark-Tek, LLC Customer Service
Inquiries are processed in the order received. For the fastest resolution regarding an existing order, please include your full name, order confirmation number, and delivery zip code in your email message.
Direct Email Support
support@spark-tek.co
Response Time: Within 24 business hours
Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 3:00 PM EST
Sunday: Closed
Order Tracking & Dispatch
Continuous carrier tracking is automatically sent via email as soon as your package leaves our domestic fulfillment hub.
Returns & Warranty
Backed by our 30-Day Money-Back Guarantee (less S&H). Email our support team to request your Return Merchandise Authorization (RMA).